You can reach us either by filling out the form on our CONTACT page or by emailing us at info@shopHEAVENbelow.com.

Most Products (U.S. Orders):
Processing: 2–4 business days
Delivery: 3–8 business days after processing

Magnetic Rings & iPad Cases (U.S. Orders):
Processing: 2–4 business days
Delivery: 8–15 business days after processing

Shipping times may be extended during peak seasons.

We do not offer refunds. Exchanges are accepted for apparel items only. If you need a different size, you may request an exchange within 7 days of delivery. Items must be unworn, unwashed, and in original condition. Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.

If your item arrives damaged or you receive the wrong item, contact us within 7 days of delivery and we will resolve the issue at no cost to you. Please review sizing carefully before placing your order.

Orders can’t be changed once processed, so please double-check your details before checkout. If you need help, email info@shopHEAVENbelow.com as soon as possible.

No, we currently only ship within the United States.

Every prayer request is read with care and prayed over in love. We believe in the power of prayer, and we want you to know that we are lifting up your request. If you'd like a follow-up, please indicate that in your form, and we’ll be sure to reach out.